AI Receptionist · for private clinics, restaurants, boutique hotels
A first response layer for your website and WhatsApp: it collects enquiries, answers within an approved scope and hands over to the team when needed.
Request a demoWHAT'S AT STAKE
A patient writes in the evening. A guest asks about a room on Sunday. A group enquiry arrives during service. The aim is not to replace the front desk: it is to collect context and prepare an orderly handover when the team cannot reply.
AFTER HOURS
the enquiry can be collected; response time, availability and confirmation depend on the approved rules and connected systems
answer where it can.collect the context.hand over.
The assistant uses approved content and rules only. It does not invent availability, handle sensitive out-of-scope requests or hide when a person needs to step in.
WHAT YOU GET
A discreet website chat can answer approved questions such as opening hours, services and directions. Availability and bookings are offered only when the connected system and agreed rules allow them.
Where the number, provider and consent setup allow it, the assistant can capture and classify WhatsApp enquiries. Access, data retention and handoff to the team are defined before activation.
The assistant can collect a name, contact, date and preference, then check availability or pass the request to the team. For clinics it does not ask for health information or clinical details.
We configure approved content in Italian, English and Turkish. Sample replies are reviewed for register and meaning; ambiguous and out-of-scope requests are handed to a person.
Before launch we gather vocabulary, courtesy level, excluded wording and real examples. The team approves sample replies; the system follows those rules without pretending to be a person.
We define handoff rules for sensitive requests, complaints and questions outside scope. The team receives only permitted context; if transfer fails, the user sees a clear alternative.
THE METHOD
We get to know your business: services, hours, the questions that keep coming back, the tone. One meeting, the right questions.
what you get A map of what the assistant needs to know and how it should say it.
We build the assistant on your content and put it in your hands to try.
what you get A working first concept within 72 hours of the complete brief and agreed start, ready to be tested with real questions.
We test ordinary questions, exceptions and human handovers; your team then approves the release.
what you get A launch plan for the website and, where technically compatible, the agreed WhatsApp channel.
We review authorised data only, refine replies and update opening hours or services when they change.
what you get Six months of support after launch, within the agreed scope and data policy.
THE NEXT STEP
Free · Reply within one business day · No commitment
An enquiry arrives at 22:40. The assistant collects contact details and a preferred time; it checks availability only when the booking system is connected, otherwise it prepares the morning handover.
Example scenario · private dental clinic — 22:40 clinic, after hours
A guest asks about late check-out in Turkish at seven. The assistant follows approved rules or sends the team a translated, structured summary.
Example scenario · boutique hotel — 3 languages hotel, foreign guest
HONEST ANSWERS
No. It handles only the approved first layer of information and prepares the handoff. Welcome, exceptions, decisions and sensitive requests stay with the team; coverage and timing depend on the channels actually in operation.
It is an AI and does not pretend to be a person. We define vocabulary, register and sample replies with your team, then make the system’s identity and human handover explicit.
Errors are possible. To reduce them, the assistant uses approved content, signals uncertainty and hands the conversation to a person. We review authorised data only and update rules and replies within the agreed scope.
We set up a demo tailored to your business: try it, ask it the awkward questions, see if it sounds like you.
Request a demoWe reply within one business day to arrange the demo · No commercial obligation